Finally, on online store worth their salt….

This is a tech blog and I don’t normally write anything about retail / online sales but I have found a company that are so proficient in their service that you would think they were located in the US.

Let me put it into persepctive for you: A couple of weeks ago I ordered a SMK scope for my rifle from this company, it turned up and was a bit rubbish (not their fault, they just supply it, not build the damn thing), so I got in touch with them to ask for a refund, they offered me a load of advice on mounting and zeroing (now I know how to do all that, but many people do not, so it would have been helpful) and after a few emails it was decided that I should send it back for a refund – great! (That was a lot easier than most companies make it for you).

Sent the Scope back and then asked if I could be part refunded and use the remainder of my refund to purchase some pellets instead – no problems they said and out they were shipped!

Received the pellets today and one of the tins has been crushed beyond belief, got in touch with them and low and behold, once again excellent customer service prevails, they are going to ship me out another tin of .177’s.

It’s so goddam refreshing to deal with a company that has their customers in the fore front of their mind, so this is my thanks to them – a glowing review and advert ;)

If your after anything for your air rifle / pistol go and visit Solware right away, you can find them at: http://www.solware.co.uk/.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>